Frequently Asked Questions (FAQs)

1. How far is the hotel from key transport hubs?

We are conveniently located about 3 km from HUDA City Centre Metro Station and 9 km from Gurgaon Railway Station, ensuring easy access across the city.

2. Does the hotel offer dining options on-site?

Yes, the hotel features a multi-cuisine restaurant that serves a daily buffet breakfast and offers halal food options, along with à la carte choices for lunch and dinner.

3. Is the hotel suitable for business meetings and events?

Absolutely. We offer a 2,000 sq. ft. pillarless event space suitable for corporate meetings, presentations, social gatherings, and private celebrations.

5. Does the hotel have a cloak room?

Yes, guests can securely store their luggage in the cloak room, making it easy to explore the city or attend meetings without any hassle.

6. How can I contact the hotel reception?

You can reach our hotel reception at +91 98 1046 8478 for any assistance or enquiries.

1. What types of rooms are available at the hotel?

We offer Standard Rooms, Deluxe Rooms, and Deluxe Rooms With City View, each thoughtfully designed for comfort and convenience, accommodating up to 5 guests per room.

2. What amenities can I expect in my room?

All rooms come with modern comforts, including air-conditioning, complimentary Wi-Fi, in-room dining, television, tea & coffee maker, toiletries, minibar, and more to make your stay relaxing and convenient.

3. Are room service and housekeeping available?

Yes, we provide 24-hour room service, daily housekeeping, and turndown service to ensure a smooth and comfortable stay.

4. Are there any safety features in the rooms?

For your peace of mind, rooms are equipped with smoke alarms and secure in-room safes for the safe storage of valuables.

5. Does the hotel offer laundry or ironing facilities?

Yes, we offer laundry services, along with iron and ironing boards in each room for added convenience during your stay.

1. What type of cuisine is served at the restaurant?

Our restaurant offers a wide array of multi-cuisine dishes, carefully prepared to cater to diverse tastes and dietary preferences, including halal options.

2. What are the restaurant timings?

The restaurant is open from 7:30 AM to 10:30 PM, with the buffet breakfast available from 7:30 AM to 10:30 AM.

3. Is halal food available at the restaurant?

Yes, all meals are prepared according to halal standards, ensuring both quality and authenticity for guests who prefer halal dining.

4. What is the seating capacity of the restaurant?

Our restaurant has a seating capacity of 24, providing a cosy and comfortable setting for a relaxed dining experience.

1. What types of events can be hosted at The Urban Court?

The Urban Court is a versatile event space suitable for corporate meetings, presentations, workshops, and social celebrations such as birthdays, anniversaries, or intimate gatherings.

2. What is the size and layout of the banquet hall?

The hall spans 2,000 sq. ft. and features a pillarless design, providing an open and unobstructed layout that can be adapted to different seating arrangements and event formats.

3. What facilities and amenities are available for events?

The space includes a fixed stage, DJ setup, air-conditioning, and complimentary Wi-Fi, along with modern amenities to ensure every event runs smoothly and comfortably.

4. Can the hall accommodate both small and large gatherings?

Yes, the flexible layout makes it ideal for intimate celebrations or corporate functions of varying sizes, allowing seamless adaptation to your event requirements.

5. Is support available for event planning and execution?

Absolutely. Our team provides thoughtful support and coordination to help plan and execute events effortlessly, ensuring a memorable and enjoyable experience for hosts and guests alike.

1. What facilities are available for a comfortable stay?

We offer a range of guest-centric facilities, including a lift, power backup, 24-hour front desk, wheelchair access, luggage assistance, and essential safety features such as smoke detectors and CCTV.

2. Is on-site parking available?

Yes, the hotel provides on-site parking for a hassle-free arrival and secure vehicle storage.

3. Are medical services available in case of emergencies?

Yes, we provide doctor-on-call services to ensure guests have access to medical assistance when needed.

4. Does the hotel offer laundry services?

Yes, laundry services are available to make longer stays convenient and comfortable.

5. Can the hotel accommodate guests with mobility needs?

Absolutely. The property is wheelchair-friendly and equipped with accessible lifts to ensure convenience for all guests.